Frequently Asked Questions
If you can’t find the answer here, contact us by clicking here
Recycling
Stay Green
We no longer offer residential pickups or accept residential drop offs. If you are a business and need to have some items picked up, feel free to give us a call at (636) 778 – 9658 or contact us via our contact page.
You are also welcome to drop off items at our warehouse, please call to make arrangements, located in Maryland Heights. That will save you the pickup fee, but items that have a cost will be the same price.
There’s no exact catch-all answer. Every item is different because prices of electronics change rapidly based on the market.
We’ll offer varying amounts for different items; we’ll always be up-front, honest, and fair in the amounts we offer. We’re also willing to explain why things are not worth money.
Most common IT and electronic gear has no recycling fees. Click here to see details: Red Leaf IT Electronic Recycling Guide (redleafasset.com)
If the item you want to drop off isn’t in the list, please feel free to contact us via our contact page.
We no longer take CRT TV’s and CRT Monitors. If you need a place to recycle these, you can check the St. Louis County Website for more places that recycle electronics: Electronic Recycling – St. Louis County Website (stlouiscountymo.gov) Unfortunately, no one takes them for free, there will be fees associated with these types of electronics.
We accept recycling drop-offs during our business hours. Please call ahead to make arrangements.
Most items are free but there are some exceptions. Click here to see a list of items and their charges for recycling.
Our current list of items we do and do not accept are located here: https://www.redleafasset.com/approved-list-gear-accept-for-recycling/
If the item you want to drop off isn’t in the list, please feel free to give us a call or contact us via our contact page.
Since we do not accept appliances for recycling, we suggest using the St. Louis County Recycle Wizard to determine where to take them: Recycle Wizard – St. Louis County Website (stlouiscountymo.gov)
Mostly, no. Most items turned in for recycling have little to no value and are broken down for their component parts and sent to our recycling partners.
Any type of data storage is securely erased or destroyed. We never sell any item containing customer data. Read more about that process here.
General Questions
General
YES, WE DO! Refer us to a business associate that you know, and once we complete our first transaction with them, we will send you a $50 Amazon gift card.
- Call us to let us know about your referral so we can follow up
- Follow up with us if you give a referral so we are aware
We are not a computer repair center, but we are happy to assist you with a replacement at a fraction of the cost of buying new. Contact us to speak with a member of our team about your specific needs.
We occasionally perform repairs or upgrades on equipment sold via our retail store when the need arises.
Our goal is to assist our customers however we can.
Red Leaf was incorporated Feb 2012.
Moved into the Chesterfield, MO area in October of 2016.
Red Leaf relocated to the Maryland Heights, MO area in December of 2020.
In September of 2024, Red Leaf began a new chapter under the leadership of new owners, Tammy & Mark Kenniston.
Referrals are our favorite. Send your friends and family our way and we’ll take good care of them.
You can also leave us a nice review on Google.
Also, we’re always in search of more businesses to pick up items from. If someone you know has a business with IT gear marked for liquidation or sale, contact us and let us know.
Our address: 11837 Adie Rd, Maryland Heights, MO 63043
Or here’s our Google Maps listing. You can use that for custom directions from your location.
The “Red Leaf” name symbolizes the life cycle of IT equipment. The red leaves of autumn signify a change of season, which is similar to the recycling process we offer to our customers.
As the leaves are recycled back into the Earth, we should also recycle and or reuse the electronics that are discarded on a daily basis.
Data Destruction
Secure Data Erasure
At Red Leaf, we take data security seriously. Our secure Hard Drive Destruction process follows a strict, professional protocol to ensure complete data protection and responsible recycling.
Read more about our data destruction process here: Certified Data Destruction – Red Leaf IT Asset Recovery & Recycling (redleafasset.com)
If you have other questions about how your data is protected, contact us via our contact page.
The short version: our guys come to your place of business, bring the hard drive shredder, remove data storage devices, and put them in the shredder with a video camera running for proof of destruction.
The longer version: On-Site Data Shredding – Red Leaf IT Asset Recovery & Recycling (redleafasset.com)
Refurbishment
Repurposing Decommissioned Equipment
Our team consists of professionals who have spent years mastering the art of determining value. They conduct thorough market research and leverage a wide range of resources to identify the highest possible value for each item. With a solid understanding of the costs involved in the process, we are always focused on maximizing the final return to our customers.
You’re welcome to send us a list of the items you have and we’ll let you know if any of the items have value. The more specific the information we’re given, the better estimate you’ll receive.
In short.. we test the item, fix what is broken, test the item again, determine its value, and then list it for sale.
Orders/Purchasing
Buying From Us
All B2B sales contain our 90 Day Warranty program, designed to ensure complete satisfaction with the purchase from Red Leaf.
We accept Cash, ACH Payment, Checks, Debit & Credit Cards: American Express, Mastercard, Discover, and Visa
Any item purchased in our retail store has a 90 day warranty.
Any item purchased via our eBay store has a 30 day warranty unless specified in the item listing